FAQs FOR SELLERS

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience. Use the keyboard to navigate screens Increase text size Magnify your screen Make your mouse pointer more visible (Windows only)

If you find a keyboard or mouse difficult to use, the following information explains how to use speech recognition software to navigate web pages and online services on ssa.gov. Speech recognition software allows the user to move focus to an application object by voicing the object label name or the object type. Object types include: Text Box List Box Link Image Screen File Each of these object types are given a label name that is visible on the screen and the voice user can say the name to move focus to that object. A screen, an application or file can be accessed by voicing the text in the Title Bar. If there is an object or many objects on a screen without labels then the user can voice an object type which will number all objects of that type on that screen. For example voicing "link" would number all links that are on the visible screen and then a specific link can then be accessed by choosing the number desired. Voicing "checkbox", "radio button, "text box, etc. will operate in the same manner. If the screen design does not allow moving focus by voicing a label or an object type then the speech recognition software may provide a utility to move the mouse pointer in discrete steps or continuously. Social Security has designed web pages and applications to utilize several different methods of using speech in order to provide flexibility in using speech recognition capabilities. Users should try combinations of these methods to determine what best meets an individual's needs.

If you are deaf or hard of hearing, there are several accessibility features available to you. Transcripts A text transcript is a text equivalent of audio information that includes spoken words and non-spoken sounds such as sound effects. Learn how to turn captioning on and off in YouTube. Captioning A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Most of NAR's video content includes captions. Learn how to turn captioning on and off in YouTube. Volume controls Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device's volume controls and your media players' volume controls to optimize your listening experience.